Translating description...
[Brand] PRADA
[Product Name] Vitello Phoenix Leather 2-Way Tote Bag 1BG865
[Target] Unisex
[Actual Size] H Height approx. 34cm x W Width approx. 35cm x D Depth approx. 11cm Handle height: approx. 14cm Shoulder: approx. shortest 75-longest 86cm Shoulder height: approx. shortest 38-longest 44cm
[Material Notation] See image
[Country of Origin] -
[Color] Black x Gold
[Rank] B
[Product Condition]
◆Exterior◆
・Surface: Scratches, scuffs
・Handle, strap: Scuffs
・Corners: Scuffs
◆Interior/Other◆
・Interior: Stains, scuffs
・Corner scuffs: Scuffs
・Hardware: Dullness
[Condition Details]
・Overall sagging
・Shoulder strap tip warping
[Accessories] Shoulder strap
*There may be damage not shown in the photos. Please feel free to contact us, and we will provide images.
*This listing pertains to the condition of the product itself. The quality and condition of accessories may not be included in the listing. Please contact us if you have any questions.
*Rank Explanation
N... New to unused items
This is a new, unopened item.
S... Items in like-new condition or with signs of trial use
A... Items with minimal signs of use and relatively inconspicuous damage
B... Items with signs of wear and slight stains/damage
C... Items with numerous stains/damage and difficulty in use
[At U-GLAM...]
We handle a wide range of popular domestic and international brands, including LOUIS VUITTON, HERMES, and CHANEL.
*Listed products are also sold on other e-commerce sites and may be out of stock.
Secondhand Dealer's License: Tokyo Metropolitan Public Safety Commission No. 306601806060
AACD Member: W-0003
[Regarding Returns, Exchanges, and Cancellations of Used Items]
■Customer Convenience
We do not accept returns or exchanges due to customer convenience.
Please confirm the listed details such as size, color, material, and product condition before purchasing.
We cannot accept returns due to order mistakes or customer convenience as reasons for return due to our negligence.
■Our Negligence
In case of defects or incorrect shipping, we will accept returns if you contact us within 5 days of product arrival and can return the item (cash on delivery) within 3 days of acceptance. We will issue a refund after product inspection.
*As these are one-of-a-kind items, exchanges are not possible, and only refunds will be issued.
*We cannot cover the costs of repairs or maintenance.
*Returns will not be accepted in the following cases:
・Items that have been used even once
・Stains from trial use, or if the item has acquired odors such as perfume or tobacco
・Items that have been washed, dry-cleaned, or repaired
・Loss of accessories, or if unopened items have been opened
・Failure to contact us or return the item within the specified period
■Cancellations
Cancellations after placing an order are generally not possible.
>List of PRADA items here
>List of USED & VINTAGE items here
What is ZenLuxe?
ZenLuxe is an online shopping platform connecting Japan with the rest of the world. We're part of the ZenGroup, Inc. umbrella in Osaka, Japan.
Are items authentic?
Our sellers' agreement fully compels all stores to list only authentic items. We help you buy exclusive and authentic items from Japan, online!
Do you ship to my country?
We ship to all countries where Japan Post air freight services and international couriers currently operate. We don't use surface mail.
How long does shipping take?
Domestic shipments generally reach our warehouse in a few days, but may in certain specific cases take a week or more. International shipments can take anywhere from several days to several weeks to reach you after leaving our warehouse, depending on if you choose Standard or Express shipping.
Please contact our support team from the Questions section on your account page if you have any questions about the timing of your parcel.
How much is shipping?
Standard shipping is free and uses Japan Post which will hand over the local delivery to the postal service in the destination country (some exceptions for countries not served by Japan Post). Express shipping costs depend on the size, weight, and destination of your parcel. We provide shipping costs for your order at checkout.
Will I be charged a customs (import) fee?
It depends on your country and its customs regulations. Our service does not cover duties and import taxes — in general, if the customs office in your country applies charges to your package, you are required to pay them.