Translating description...
[Brand] HERMES
[Product Name] GRANDE TENUE Horse Dressage Carre 90 Silk Scarf Approx. 65g
[Target] Women's
[Actual Size] Approx. 88.2cm (height) x 89cm (width)
[Material Notation] Silk
[Country of Origin] France
[Color] Wine Red x Gold
[Weight] Approx. 65g
[Rank] A
[Condition Details]
- Some thread popping/scratches on the edge
[Accessories] Storage box
*There may be damage not captured in the photos. Please feel free to contact us for images.
*The listing is for the condition of the product itself. The quality and condition of accessories may not be included in the listing, so please contact us if you have any questions.
*Rank Explanation
N... New to Unused
This is a new, unopened item.
S... Like new or used only for trying on
A... Little sign of use, relatively minor damage
B... Signs of wear, with some dirt/damage visible
C... Significant dirt/damage, difficult to use
[At U-GLAM...]
We handle a wide range of popular domestic and international brands, including LOUIS VUITTON, HERMES, and CHANEL.
*Listed products are also sold on other e-commerce sites and may be out of stock.
Secondhand Dealer's License: Tokyo Metropolitan Public Safety Commission No. 306601806060
AACD Member: W-0003
[Regarding Returns, Exchanges, and Cancellations of Used Items]
■ Customer Convenience
Returns and exchanges due to customer convenience are not accepted.
Please confirm the listed details such as size, color, material, and product condition before purchasing.
We cannot accept returns for reasons of our own negligence in cases of ordering errors or customer convenience.
■ Our Negligence
In case of defects or incorrect shipping, we will accept returns only if you contact us within 5 days of product arrival and can return the item (cash on delivery) within 3 days after reception. We will issue a refund after product inspection.
*As these are one-of-a-kind items, exchanges are not possible, and only refunds will be issued.
*We cannot cover the costs of repairs or maintenance.
*Returns are not accepted in the following cases:
- Items that have been used even once
- Stains from trying on, or odors from perfume/tobacco
- Items that have been washed, dry-cleaned, or repaired
- Lost accessories, or opened unopened items
- Failure to contact or return within the specified period
■ Cancellations
Cancellations after placing an order are generally not possible.
> Click here for HERMES items
> Click here for USED & VINTAGE items
What is ZenLuxe?
ZenLuxe is an online shopping platform connecting Japan with the rest of the world. We're part of the ZenGroup, Inc. umbrella in Osaka, Japan.
Are items authentic?
Our sellers' agreement fully compels all stores to list only authentic items. We help you buy exclusive and authentic items from Japan, online!
Do you ship to my country?
We ship to all countries where Japan Post air freight services and international couriers currently operate. We don't use surface mail.
How long does shipping take?
Domestic shipments generally reach our warehouse in a few days, but may in certain specific cases take a week or more. International shipments can take anywhere from several days to several weeks to reach you after leaving our warehouse, depending on if you choose Standard or Express shipping.
Please contact our support team from the Questions section on your account page if you have any questions about the timing of your parcel.
How much is shipping?
Standard shipping is free and uses Japan Post which will hand over the local delivery to the postal service in the destination country (some exceptions for countries not served by Japan Post). Express shipping costs depend on the size, weight, and destination of your parcel. We provide shipping costs for your order at checkout.
Will I be charged a customs (import) fee?
It depends on your country and its customs regulations. Our service does not cover duties and import taxes — in general, if the customs office in your country applies charges to your package, you are required to pay them.
